https://workshare.my.salesforce-sites.com/knowledgebase/articles/Troubleshooting_Article/Error-Unable-to-compare-DOCX-documents Sun May 17 11:40:45 GMT 2026 Sun May 17 11:40:45 GMT 2026 If you find that you are unable to comopare .DOCX documents, it may be because Normal.dotm is being redirected via group policy. https://workshare.my.salesforce-sites.com/knowledgebase/articles/Troubleshooting_Article/Error-Unable-to-compare-DOCX-documents Error-Unable-to-compare-DOCX-documents Wed Jan 04 17:15:39 GMT 2017