https://workshare.my.salesforce-sites.com/knowledgebase/articles/Troubleshooting_Article/Failed-to-compare-documents Mon May 18 11:56:48 GMT 2026 Mon May 18 11:56:48 GMT 2026 When you try to compare documents through Workshare Compare (not Connect), you may receive the message "Failed to compare documents" or "Unable to compare documents". Please see the two scenarios below that will help you either troubleshoot or identify the issue. https://workshare.my.salesforce-sites.com/knowledgebase/articles/Troubleshooting_Article/Failed-to-compare-documents Failed-to-compare-documents Wed Mar 23 14:35:17 GMT 2016