https://workshare.my.salesforce-sites.com/knowledgebase/articles/Help_Articles/Unable-to-open-RTFs-in-Word-or-save-redlines-as-TXT-DOC-and-DOCX Wed Jun 03 17:52:00 GMT 2026 Wed Jun 03 17:52:00 GMT 2026 Learn how to workaround an issue that's causing Microsoft Word to hang when opening RTFs produced by Workshare and causing Workshare Compare to hang when saving redlines as TXT, DOC or DOCX. https://workshare.my.salesforce-sites.com/knowledgebase/articles/Help_Articles/Unable-to-open-RTFs-in-Word-or-save-redlines-as-TXT-DOC-and-DOCX Unable-to-open-RTFs-in-Word-or-save-redlines-as-TXT-DOC-and-DOCX Wed Feb 07 15:18:42 GMT 2018