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Saving PDF files in NetDocuments
Learn how to set the Registry key for saving PDF files in NetDocuments
How to add Workshare Compare for Excel in NetDocuments
Learn how to add the integration of "Workshare Compare for Excel" in Netdocuments.
Files not converting
Find out what you can do when the Transact Checklist Generator can't convert your files.
“Print to file” displayed after clicking Quick Print
Learn what to do if Word’s “Print to file” dialog is displayed with the .prn file type available for use.
Patch: Select iManage Work 10 files from Firefox or Chrome for desktop comparison
When you’re using Firefox or Chrome to access iManage Work 10, you need to install a Workshare patch to be able to select your Work 10 files for comparison with the Workshare desktop application.
Error: Unable to open document
Learn what to do if you are receiving an error message when you try to compare iManage Work 10 files with Workshare Compare Desktop.
RPC_E_DISCONNECTED error when converting Word documents to PDF using Interactive Protect
Learn how to fix the RPC_E_DISCONNECTED error when converting Word documents to PDF using Interactive Protect
Workshare options are missing when right-clicking local or network files
When you right click on a document from your local/network location and Workshare options are not appearing, follow these steps to resolve the issue.
Change the default file type for saved Redlines
Professional/Compare 9
Correct a corrupt document
Learn how to clean up a DOCX, DOC or RTF that will not compare or is causing unexpected behavior in the redline.
NetDocuments issues
Professional/Compare with NetDocuments
Supported file types (Workshare desktop app, Workshare online, iPhone/iPad and Android apps)
You can preview the most common types using the desktop app, my.workshare.com and the iPhone/iPad and Android apps.
Unable to convert/compare PDF file types
You are attempting to compare or convert the comparison to PDF file type and you receive errors that the comparison has failed or unable to convert.
Some files are still uploading
You must keep a folder or group open while files are being uploaded to it. If you leave, the remaining files will not be uploaded.
Only 2000 files can be in the upload queue at any one time
You can upload a maximum of 2000 files and/or folders to a Workshare folder/group at the same time.