Scenario
- Install Workshare Professional with Word integration.
- Once installation is completed, open Word.
- Notice there is no Workshare tab appearing in the Word ribbon.
- Click File > Options > Add-Ins > Manage: COM Add-Ins > Go...
- Notice Workshare Ribbon Add-In for Microsoft Office is unchecked.
- Check the option and restart Word.
- Notice the Workshare tab is still not appearing and Workshare add-in is still unchecked.
Workaround
- Open the Registry Editor.
- Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\Word
- Delete the key Addins\Worshare.WordRibbon.Addin.
- Restart Word.
- Click File > Options > Add-Ins > Manage: COM Add-Ins > Go...
- Check Workshare Ribbon Add-In for Microsoft Office.
- Restart Word.