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Troubleshooting Article

"OK" button is grayed out in the Workshare Compare document selection dialog

If you've manually typed a document's name in the document selection dialog, you may find that the you are unable to click the "OK" button to compare the documents.


Scenario

In Workshare Professional 9 Update 7, there is a bug where if you manually type a document's name into the document selection dialog, the "OK" button is grayed out.

Resolution

This bug is resolved in later versions of Workshare. You can upgrade to the latest version here: Workshare 9 Latest Update.
Environments
Workshare Products
Compare;Professional
Operating Systems
Windows 7
Office Versions
Microsoft Office 2010
DMSs
Autonomy Desksite 8.5
Email Platforms
Microsoft Outlook 2010

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