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Troubleshooting Article

How to disable the integration of Workshare with Lotus Notes?


Scenario

In order to remove the integration between Workshare and Lotus Notes, please follow the steps mentioned in the Resolution section.

Resolution

  1. On the client's machine go to C:\Users\<username>\AppData\Local\IBM\Notes\Data.
  2. Open notes.ini file.
  3. Locate entry EXTMGR_ADDINS=Workshare.Client.NotesExtension.dll.
  4. Remove the entry Workshare.Client.NotesExtension.dll (see screenshot below) and save the file again.
User-added image
5. Now, you should find Workshare and Lotus Notes are no longer integrated together. 
Environments
Workshare Products
Professional;Protect;Workshare 9
Operating Systems
Windows 10;Windows 7;Windows 8;Windows 8.1;Windows Server 2012 R2
Email Platforms
Microsoft Outlook 98;IBM Lotus Notes 8.5;IBM Lotus Notes 8;IBM Lotus Notes 7

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