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Troubleshooting Article

How to add Workshare Compare for Excel in NetDocuments

Learn how to add the integration of "Workshare Compare for Excel" in Netdocuments.


Scenario

After successfully integrating Workshare Professional 10 or Workshare Compare for Excel with NetDocuments, you will notice that Workshare Compare for Excel is not present in the 'Send To Applications' list in NetDocuments.

Workaround

To add the integration of Workshare Compare for Excel in NetDocuments, please follow the steps outlined below:

1. Browse to NetDocuments in your browser and log in to your account
2. Once logged in, click on your username in the top right-hand corner of the window
3. Select 'Admin' from the dropdown list
4. Select the 'Cabinet' that you would like to have the integration with Workshare Compare for Excel
5. Click on 'Integrate External Applications' in the cabinet menu
Integrate External Application
6. Click on 'Add unpublished app' (right-hand side of the screen)
Add unpublished app
7. Enter the relevant client ID (depending on your region) and click on 'Add App':
  • US - AP-5ND9WQK1
  • EU - AP-6RWYCU1D
  • AU - AP-BT51NGNV
ClientID

8. You should now see 'Workshare Compare for Excel' displayed in the application list
Sent To Application List
Environments
Workshare Products
Compare;Compare Basic for Excel;Compare for Excel;Professional
Operating Systems
Windows 10;Windows 7;Windows 8;Windows 8.1;Windows Server 2012 R2
Office Versions
Microsoft Office 2013;Microsoft Office 2010
DMSs
NetDocuments
Browsers
Chrome;Firefox;Internet Explorer
Email Platforms
Microsoft Outlook 2013;Microsoft Outlook 2010;Office 2016;Office Click-to-run

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