Attachments change order when cleaned

If you're using Outlook 2010, you may find that when applying metadata cleaning to multiple attachments, the order of the attachments changes

Scenario

When you attach multiple files to an email on certain versions of Outlook 2010, the order of the attachments changes when you apply the Workshare metadata cleaning options.

Resolution

This has been identified as a Microsoft issue and they have developed a patch for this.

Please download and install this update:

https://support.microsoft.com/en-us/kb/3054881

Environments

Workshare Products

Workshare 9

Email Platforms

Microsoft Outlook 2010

Attachments change order when cleaned

If you're using Outlook 2010, you may find that when applying metadata cleaning to multiple attachments, the order of the attachments changes

Scenario

Resolution

Workaround