See your Support cases

Learn how to see the cases you've raised with Workshare's Customer Support team. If you're an administrator for the Support Portal, you can see all the cases associated with your corporate account.

Go to the Support Portal at https://wsportal.force.com/help/s/login/

This image shows the "Sign in with Workshare" button that's displayed when you visit the Workshare Support Portal. Beneath the button it says, "Don't have access? Register here!"

If you've logged in before, click Sign in with Workshare. If this is your first time using the Support Portal, register for access here: http://go.workshare.com/support-self-service-request.html
In the portal, select the My Account tab.
Click Cases.

This image shows the "My Account" tab selected and "Cases" highlighted.

Your cases are listed here. If you're an administrator for the Support Portal, you'll see all the cases associated with your account. Click a case number to view the case.

This image shows the list of a user's cases. The "Case Number" column is the first one to the left.

This image shows the list of a user's cases. The "Case Number" column is the first one to the left.

Environments