These instructions only apply to older versions of Workshare (Professional 7 and 8). If you're upgrading to the latest version of Workshare (Workshare 9/Professional 9) follow these instructions: Refresh your Workshare license
First, release your expired license:
- Open Workshare Compare.
- If the document selection screen or any licensing-related prompts appear, click Cancel.
- Click the Compare icon.
- Click Configuration Manager. A new window will appear.
- In the right-hand corner, click Launch Administrator Mode.
- Click the Licensing tab.
- Select the expired license.
- Click Release license.
- Click OK.
Next, enter the license authorization code:
- From the Licensing tab, click Get license.
- Enter the 12-digit authorization code.
- Click OK.
If you have any questions, raise a request on our support portal.