Prevent metadata cleaning when using "Interactive Protect", the "Email Security Dialog" or "no dialog" (Professional/Protect 7-8)

If you're using... Workshare Professional/Protect 7-8

 

1. Close any open Microsoft Office applications (Word, PowerPoint, Excel) and Microsoft Outlook.
2. Open the Workshare Configuration Manager in Administrator Mode:
   1. Go to Start.
   2. Click Programs.
   3. Click Workshare.
   4. Select Workshare Configuration (User Mode). The Workshare Configuration Manager will open.
   5. Select Launch Administrator Mode.

3. From the Protection category, select Remove Metadata.
4. Deselect the cleaning options:
   1. In the Internal Email, External Email, and Content Risk columns, select the first checkbox. This will select every option in each category.
   2. In the Internal Email, External Email, and Content Risk columns, deselect the first checkbox. This will deselect every option in each category.
   3. To prevent the user from changing these settings, click the lock icon beside each option.*

4. Click Apply.
5. Close the Workshare Configuration Manager.

*Unless you lock a preference, the user will be able to change it for their user profile via the user mode of the Workshare Configuration Manager

Find out how to do this for the Protect Profiles